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We are excited to annouce the launch of our new careers site, careers.bertelsmannasia.com!
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Bertelsmann Asia Pacific News
Arvato's Chinese Call Center Wins An Award
Amidst cheering in Bejing and Shanghai, Arvato Services China won this year's award for the People's Republic best provider of outsourced call center service. The Arvato subsidiary prevailed over some 300 competitors.
The prize is considered the highest honor in the Chinese call-center sector and is awarded annually by vaious call-center and software networks, backed by the Chinese Ministry of Industry and Information Technology. A jury of experts picks the winner, and a glance at their scorecards shows that the Arvato subsidiary was not a surprise winner. Arvato Services China's call centers scored at or near the top in all of the categories rated: customer and employee satisfaction, public and media opinion, operation processes and customer relationship management.
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