Meet Sue in SAP...
| Name: | Sue |
| Company: | Random House, Inc. |
| Title: | Assistant Director, Credit |
| Location: | Westminster, MD |
My life in a nutshell:
I have a wonderful husband, a young daughter, and two step-children that are older and out on their own. I enjoy spending time with my family, having cookouts, swimming, vacationing, etc. My daughter is the ultimate beach bum and would spend every day of summer on the beach, if possible.
I’m conservative, yet competitive in nature, and somewhat of a thrill-seeker. I enjoy roller coasters, snorkeling, and parasailing.
Eventually, I’d like to try hang gliding or sky diving.
My ultimate adventure would be to appear on the show “The Amazing Race” with my husband, Bill. All of the challenges and travel would be exciting, plus Bill and I get along so well, I’m sure we’d give everyone a run for the money!
I attended classes part-time at Carroll Community College while working full-time Random House. I earned my AA degree in Business in 1997.
Describe your career history. What have been your professional experiences prior to your current position?
Simply stated, my career history begins and ends with Random House. I started working at Random House in the warehouse on second shift one month after graduating from high school. During my six years in the warehouse I held several positions including picking & packing books, driving a forklift, and working as a group leader. In 1994, I accepted a position in the Accounts Receivable Department working as a claim/credit correspondent. I was promoted to supervisor of that area in 1997, then to manager in 2000 taking on additional responsibilities of SAP projects. In 2004, I was promoted to Assistant Director.
What are your current roles and responsibilities?
I oversee the Cash Applications Area as well as SAP projects for the Credit Department. The Cash Applications, or A/R group, applies all of the payments that are received from our customers, research and issue refunds, prepare daily deposits, and reconcile general ledgers. The Projects group fixes processes which are broken and improves those that are not. They are a hard-working group of people.
Describe a typical day at your job
A typical day would consist of checking & responding to emails, attending meetings, fighting fires, answering questions, coding system changes, testing system changes, pondering new process improvements that could be made, adding them to the project list, and prioritizing them. One must be able to “hyper-task” in my position.
What attracted you to your company and position? What is your favorite thing about your job?
I like “detective work.” In my position, I get to dig in and figure out where something has gone wrong and proceed to fix or improve it. The variety and challenge is what I like best.
What has been your most memorable moment (so far) in your job?
One Halloween, shortly after joining Accounts Receivable, almost the entire Department dressed up as M&M’s for work and then marched in the Halloween parade that evening. We won first prize for a group that year.
What qualities do you feel are necessary to be a successful employee at your company?
One must be open to change, willing to share thoughts and ideas, keep a positive attitude, and be dedicated to quality and improvement.
Have you had the opportunity to travel as part of your job?
Yes, I have traveled. I’ve been to Michigan, New York, Virginia, Wisconsin, Indiana, southern California, Florida, Pennsylvania, and Illinois.
Do you feel you have a good understanding of Bertelsmann and its corporate culture?
I believe Bertelsmann is always looking to the future and for opportunities for growth.
Sekretär/in / Sachbearbeiter/in für das Schulbuchlektorat im Kösel-Verlag - Befristet für 18 Monate
Verlagsgruppe Random House GmbH, Germany, Bavaria, Editing
Führen des Sekretariates mit Korrespondenz, Terminplanung und
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