Customer Service, Call Center, Call Center, arvato limited - arvato CRM UK, Romania, Brasov

Your challenge:


  • Client support by means of phone/ email; 

  • Offering information/ solutions/ counseling to customers regarding the company’s services;

  • Promoting the products and services of the company by means of knowledge, attitude, information;

  • Documenting all operations in the company’s database, according to the work procedures

  • Compliance with company regulations with regards to Data Protection and Information Security. 
  • Your profile:


    • Native or near native language proficiency in Italian/English/French/Russian/German

    • Good command of English language

    • Demonstrated professional customer service skills with a respectful and positive attitude

    • Excellent spoken and written communication abilities

    • Demonstrated analytical and problem-solving skills

    • Self-motivated, hands-on and independently working individual

    • Adaptability and capacity to easily find solutions

    • Proactive attitude

    • Attention to details

    • Very good computer knowledge: hardware/ software
    Our Offer:

    • Attractive rewards and additional performance based bonuses;

    • Annual fixed bonuses;

    • Full private medical insurance & discounted prices for the dependents of the employee;

    • Child birth support;

    • Online library access for passionate book readers;

    • Health & Nutrition: Health and wellness services @ the office;

    • Various discounts for gym classes & other recreational activities;

    • Free development training, for both personal and professional purpose, via our E-Learning platform;

    • Multicultural and enthusiastic work environment;

    • Access to the company’s cultural events including well-known festivals in Romania;

    • Lunch vouchers

    About our company:

    Arvato is in Romania since 2010, now having sites in Brasov, Sibiu, Cluj-Napoca and Bucharest with over 1500 employees working in more than 14 languages.

    Submit application to:
    Apply here:

    For more information, please visit our Web Site:


Online Referral System

This is exclusive to our Internal Create Your Own Career site and our external Create Your Own Career Site, and it’s the first time ever in Bertelsmann’s history that we are enabling a simple, and effective online referral process worldwide between your own company, and between other Bertelsmann companies.

There are 2 ways an online Referral can be made:

If you encounter any problems please email us at (in the US & Canada) or (in Europe) or click on the Feedback Tab to report a problem or concern.

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