ID:282536

Customer Service Representative - ITALIAN/ENGLISH/FRENCH/RUSSIAN/GERMAN

Customer Service, Call Center, Call Center, arvato limited - arvato CRM UK, Romania, Brasov

Your challenge:

Responsibilities:


  • Client support by means of phone/ email; 

  • Offering information/ solutions/ counseling to customers regarding the company’s services;

  • Promoting the products and services of the company by means of knowledge, attitude, information;

  • Documenting all operations in the company’s database, according to the work procedures

  • Compliance with company regulations with regards to Data Protection and Information Security. 
  • Your profile:

    Requirements:


    • Native or near native language proficiency in Italian/English/French/Russian/German

    • Good command of English language

    • Demonstrated professional customer service skills with a respectful and positive attitude

    • Excellent spoken and written communication abilities

    • Demonstrated analytical and problem-solving skills

    • Self-motivated, hands-on and independently working individual

    • Adaptability and capacity to easily find solutions

    • Proactive attitude

    • Attention to details

    • Very good computer knowledge: hardware/ software
    Our Offer:




    • Attractive rewards and additional performance based bonuses;

    • Annual fixed bonuses;

    • Full private medical insurance & discounted prices for the dependents of the employee;

    • Child birth support;

    • Online library access for passionate book readers;

    • Health & Nutrition: Health and wellness services @ the office;

    • Various discounts for gym classes & other recreational activities;

    • Free development training, for both personal and professional purpose, via our E-Learning platform;

    • Multicultural and enthusiastic work environment;

    • Access to the company’s cultural events including well-known festivals in Romania;

    • Lunch vouchers

    About our company:

    Arvato is in Romania since 2010, now having sites in Brasov, Sibiu, Cluj-Napoca and Bucharest with over 1500 employees working in more than 14 languages.

    Submit application to:
    Apply here: https://www.createyourcareer.ro/find-a-job/

    For more information, please visit our Web Site:

    https://www.createyourcareer.ro/find-a-job/

 
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